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CRM Business Relationship By Rasmus Nielsen
About the AuthorRasmus Nielsen has specialised in CRM for several years and been consulting to various companies in Denmark and Australia on the topic. Rasmus a
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Cultivating the Trust Factor By Robert Moment
Robert Moment is a best-selling author, business coach,
strategist and the founder of The Moment Group, a consulting firm dedicated to helping small businesses win federal contracts. He just released his new book, It Only Takes a Moment to Score,
and re
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Customer First Customer Service By F McDuffee
F. McDuffee has been specially trained by one of the masters of copy--- Michael Masterson ---through The American Writers & Artists Institute. As The Words Turn¨Ï will provide creative copy that will entice new and rebuild established relationships---lead
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Customer Satisfaction and the Service Business By Jennifer Cram
Jennifer Cram is a sought-after civil celebrant based in Brisbane, Queensland, Australia. She has also has 30 experience as a manager in the public sector and has published numerous papers on measuring service performance. For more information
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Customer Service - A Lost Art? By Craig Binkley
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Craig Binkley ? husband, father andhome business owner assisting in therestoration of the ?traditional? familythrough home business ownership.
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