Customer Service

A White Paper: Profiting with Kindness By Mari-Lyn Hudson
Written and researched by Mari-Lyn Hudson Managing Director of Was reasearched and written by Mari-Lyn Hudson of Heart@Work We would like to hear about your stories and facts about Kindness in your life. Please email us at:
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Absence Makes the Heart Grow Fonder By Janice D. Byer
About The AuthorJanice Byer is a certified Master Virtual Assistant and owner of Docu-Type Administrative & Web Design Services (
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Accountability By Aubie Pouncey
Aubie Pouncey has been in management for the past several years. In doing so he has developed his perofrmance management skills resulting in incredible success. He is a contributing writer for http:/
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Adjustment DENIED By Jan Verhoeff
Jan Verhoeff is a business consultant who specializes in the development of new businesses throughout the Greater Great Plains States. She educates business owners in the process of developing business and marketing plans for their businesses that will en
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An Insinscere Smile Is Better Than A Sincere Frown By Larry Galler
Larry Galler coaches and consults with high-performance executives, professionals, and small businesses since 1993. He is the writer of the long-running (every Sunday since November 2001) business column, "Front Lines with Larry Galler" Sign up for his fr
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And The Difference is... Attitude By Larry Galler
Larry Galler coaches and consults with high-performance executives, professionals, and small businesses since 1993. He is the writer of the long-running (every Sunday since November 2001) business column, "Front Lines with Larry Galler" Sign up for his ne
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Are You A Coward? I Was By Colin Shaw
Colin Shaw is the Founding Partner of Beyond Philosophy and guru of the Customer Experience Management. He has also produced two most successful books on customer experience which are now available in market. His first book, Building Great Customer Experi
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Assessing Your Customer Service From The Inside Out To Deliver Exceptional And Loyal Customers By Le
If doubling your results or performance is important to you, then visit http://www.processspecialist.com/seminars.htm to explore the types of customer service training that can be d
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At the Carwash; The Customer really is always Right By Lance Winslow
"Lance Winslow" - Online Think Tank forum board. If you have innovative thoughts and unique perspectives, come think with Lance;
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Attitude of Service By Margo Chevers
Margo Chevers, author of the book STOP the BS (bad service), has been providing sales and customer service seminars to a diverse cross-section of industries for the past 19 years. To receive her free 10 top tips for exceptional customer service, call
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